Frequently Asked Questions

We have several docks/Pick-up locations.  Please check your confirmation email or contact us if you are unsure or have any questions.

On days when the forecast holds rain, we recommend dressing in layers and wearing comfortable clothing. When in doubt, bring additional warm clothing; you can always choose not to wear it, and we have room to safely store backpacks.

We do have extra hats, gloves, jackets, and rain gear, so if you forget or become cold, just let us know. We also have plenty of blankets to cuddle up under.

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Shoes: We recommend non-marking comfortable footwear. We don't recommend wearing flip flops, heel-less sandals, or high heels, as these types of footwear fall off and can be a tripping hazard.

We sail rain or shine, unless the weather is dangerous, such as thunderstorms. While we recommend dressing for the weather, we have a waterproof blankets and extra coats that you may borrow to stay dry and comfortable.

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As we say: "There is no such thing as bad weather, just bad clothing and gear!"

You are welcome to bring your own food and drinks to to be enjoyed responsibly. Please be responsible when drinking; if anyone in your group become reckless or dangerous, we will have to end the charter early.

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"Pack it in, Pack it out" We are an environmentally friendly company, and we suggest minimizing disposables & single use items. This also reduces the amount of trash.

Consider cans instead of bottles for drinks, trays of finger food instead of individual packages, and encouraging your group to bring their reusable water bottles. Several of our boats have a cooler aboard which you can use during your charter. Please avoid Styrofoam coolers, as they break easily and create a mess.

All reservations are final. If you need to cancel or reschedule, please let us know as quickly as possible. We can reschedule for a small fee or give you credit toward a future adventure with us.

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In extreme cases, we may be able to offer a partial refund minus any fees/processing charges. If Lake Union Charters cancels your charter due to weather, sickness, or crew unavailability, you'll be provided a full refund if a reschedule isn't possible.